Legal notice

・Seller
Enrai LLC

・Representative
Kazuya Okamoto

・Address
1642-202 Nagara, Hayama-machi, Miura-gun, Kanagawa 240-0113
Japan

・Phone Number
+81-46-890-1620
(Available: Weekdays 10:00–17:00)
We do not accept orders or inquiries by phone. Please contact us via email.

・Email
info@isnome.com

・Product Prices
All prices are listed on each product page and include tax.

・Additional Fees
Shipping fee: ¥440 nationwide
Free shipping on orders over ¥2,000
International shipping fees vary depending on the destination

・Payment Methods and Timing
Payment can be made by credit card or other methods specified on this website.
The timing of payment depends on the selected payment method.

・Delivery Time
Orders are usually shipped within 2–3 business days after confirmation.

・Returns and Exchanges
We do not accept returns or exchanges unless the product is defective.
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.